We started TalkScope because we saw the same problem everywhere: contact center managers had gut feelings about why deals were lost, but no tools to confirm them. Enterprise platforms like Gong existed — but at $500+ per user per month, they were out of reach for the teams that needed them most.
So we built what we wished existed: an AI platform that scores every conversation, surfaces the patterns that matter, and tells you exactly who to coach and why — at a price that works for a 20-agent team, not just a Fortune 500.
TalkScope is not a reporting tool. It is a decision engine. It tells you what to do next.
Two people. One product. Fully committed.
The principles behind every product decision we make.
We don't believe in dashboards for the sake of dashboards. Every feature in TalkScope is designed to tell you what to do next — not just show you numbers.
Intelligence should be instant. TalkScope scores a conversation in seconds, not minutes. Real-time feedback changes behavior; delayed reports don't.
Your conversations contain sensitive business data. We treat it that way. PII is redacted automatically, audio is never stored, and your data is never used to train models.
Enterprise tools are too expensive and too complex for most teams. We build for the contact center manager with 30 agents — not just the Fortune 500.
From idea to a working product.
Identified the gap: powerful conversation intelligence exists only for enterprise at $500+/mo. Mid-market has nothing.
Built the core AI scoring engine, pattern intelligence, and batch processing pipeline from scratch.
TalkScope goes live. First customers. Full platform: scoring, patterns, coaching queue, real-time intelligence.
CRM integrations, real-time assist, multi-language support, and partnerships with contact center platforms.
Explore our live demo — 8 pre-loaded agents, 100+ conversations, full AI scoring. No login required.
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