PRICING
Simple, transparent pricing
Start free. Scale as your team grows. No enterprise contract required.
Try live demo first → no signup neededStarter
$49/mo
Perfect for small teams getting started with conversation intelligence.
✓Up to 5 agents
✓500 conversations / mo
✓AI scoring & patterns
✓Basic coaching queue
✓Email support
Most popular
Growth
$199/mo
For growing contact centers that need full performance intelligence.
✓Up to 25 agents
✓5,000 conversations / mo
✓Everything in Starter
✓Batch scoring engine
✓Revenue leakage detection
✓Coaching priority engine
✓Audio transcription (Whisper)
✓Priority support
Enterprise
Custom
Full platform for large operations with advanced needs.
✓Unlimited agents
✓Unlimited conversations
✓Everything in Growth
✓Multi-team intelligence
✓Custom AI rules engine
✓SSO / SAML
✓Dedicated success manager
✓SLA & compliance docs
Everything included
Core features
AI conversation scoring
Sentiment & emotion analysis
Objection tracking
Coaching priority queue
Company rules engine
Intelligence
Pattern Intelligence Engine
Revenue leakage detection
Conversion driver analysis
Risk trigger identification
Executive summary reports
Data & security
PII auto-redaction
Audio transcription (Whisper)
Org-isolated data queries
Encrypted at rest
Multi-tenant architecture
Common questions
Can I try before I pay?
Yes — explore the live demo with 8 agents and 100+ pre-loaded conversations, no login required. Or sign up free and upload your own data.
What counts as a conversation?
Any single transcript uploaded — whether a text file or audio recording. Batch-uploaded files each count as one conversation.
Do you support audio calls?
Yes. Upload MP3, WAV, or M4A files and TalkScope transcribes them via OpenAI Whisper, then scores the result. Audio is never stored.
Can I change plans later?
Absolutely. Upgrade or downgrade any time. Changes take effect at your next billing cycle.
Is there a contract?
No. All plans are monthly, cancel anytime. Enterprise can include an annual option with a discount.
How does the AI scoring work?
The AI reads the full transcript and evaluates 8 behavioral dimensions: rapport building, discovery, objection handling, empathy, closing, compliance, and risk signals.
Ready to start?
Try the live demo or create your workspace in 2 minutes.